Job Description
Join Omaha's premier luxury hotel as a Full-Time Hotel Manager and lead our award-winning team in delivering exceptional guest experiences. We're seeking a dynamic hospitality professional to oversee daily operations, drive revenue growth, and maintain our reputation for excellence in the heart of downtown Omaha. This role offers competitive compensation, comprehensive benefits, and career advancement opportunities within a growing hospitality brand.
As Hotel Manager, you'll be the cornerstone of our guest satisfaction team, ensuring seamless operations across all departments while mentoring staff to deliver personalized service. Our commitment to sustainability and community engagement makes this an ideal opportunity for passionate hospitality leaders who thrive in fast-paced environments.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, food & beverage, and maintenance departments
- Develop and implement strategic plans to enhance guest satisfaction and operational efficiency
- Manage departmental budgets, financial reporting, and cost control initiatives
- Lead, train, and motivate staff through performance evaluations and professional development programs
- Resolve escalated guest issues and ensure consistent service quality standards
- Collaborate with sales team to drive occupancy rates and revenue growth
- Ensure compliance with health, safety, and accessibility regulations
Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum 5 years progressive hotel management experience
- Proven track record of achieving financial targets and KPIs
- Strong leadership and team development skills
- Exceptional problem-solving and decision-making abilities
- Proficiency in hotel management systems (Opera, etc.)
- Valid Nebraska hospitality management certification preferred