Job Description
Join our award-winning downtown hotel and lead our exceptional hospitality team! Grand Hospitality Group seeks a dynamic Full-Time Hotel Manager to elevate our guest experience in the heart of Omaha. This senior role offers competitive compensation, career advancement, and the opportunity to shape luxury hospitality in Nebraska's vibrant capital. Be part of a team that consistently earns 5-star reviews and local acclaim.
We offer comprehensive benefits including health insurance, 401(k) matching, paid time off, and professional development opportunities. Our supportive culture values innovation and guest-centric leadership.
Responsibilities
- Oversee daily hotel operations across front desk, housekeeping, and guest services
- Lead, mentor, and develop a team of 25+ hospitality professionals
- Drive revenue optimization through strategic pricing and upselling initiatives
- Ensure flawless execution of guest experiences and complaint resolution
- Manage budgets, financial reporting, and cost control measures
- Coordinate with vendors, contractors, and local tourism partners
- Implement and maintain brand standards and operational excellence
- Analyze performance metrics and implement continuous improvement strategies
Qualifications
- Bachelor's degree in Hospitality Management or related field required
- Minimum 5 years hotel management experience with luxury properties
- Proven track record in team leadership and staff development
- Expertise in PMS systems (Opera/Micros) and revenue management
- Strong financial acumen with budget management experience
- Exceptional problem-solving and conflict resolution skills
- Valid Nebraska hospitality certification or ability to obtain
- Knowledge of Omaha tourism market and local attractions