Job Description
Are you passionate about creating unforgettable guest experiences? The Legacy Omaha Hotel is seeking a dedicated and energetic Full-Time Hotel Manager to lead our exceptional team. Join us in the heart of the Midwest, where we pride ourselves on luxury service and community engagement.
As the face of our establishment, you will oversee daily operations, ensuring that every guest leaves with a smile. We offer a competitive benefits package, a supportive work environment, and opportunities for professional growth within the hospitality industry.
Responsibilities
- Operational Excellence: Oversee daily front desk operations, including check-ins, check-outs, and reservation management to ensure smooth workflow.
- Guest Relations: Build lasting relationships with guests by addressing inquiries, resolving complaints, and personalizing their stay experience.
- Team Leadership: Recruit, train, and mentor staff, fostering a culture of teamwork and high performance.
- Quality Assurance: Maintain strict standards of cleanliness, safety, and comfort across all hotel facilities.
- Marketing Support: Collaborate with the marketing team to promote hotel packages and local attractions to guests.
- Financial Oversight: Monitor expenses and inventory to ensure profitability and cost-effectiveness.
Qualifications
- Experience: Minimum of 2-3 years of progressive experience in hospitality management or a supervisory role.
- Education: High school diploma or GED required; Associate’s degree in Hotel Management or Hospitality preferred.
- Skills: Proficiency in Property Management Systems (PMS) and strong computer literacy (Microsoft Office Suite).
- Communication: Exceptional verbal and written communication skills with a polished professional demeanor.
- Availability: Ability to work flexible hours, including weekends, holidays, and evenings.
- License: Valid driver’s license is a plus.