Job Description
Join our award-winning downtown Portland luxury hotel as a Full-Time Hotel Manager. We're seeking a dynamic hospitality leader to oversee daily operations, ensure exceptional guest experiences, and drive team excellence. This role offers competitive compensation, comprehensive benefits, and the opportunity to grow your career in one of America's most vibrant cities.
Our property features 150 rooms, two signature restaurants, and a rooftop lounge with panoramic city views. As Hotel Manager, you'll be the cornerstone of our commitment to luxury service and operational excellence.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, maintenance, and F&B services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue growth
- Lead, train, and mentor a diverse team of hospitality professionals
- Manage budgets, financial reporting, and cost-control measures
- Ensure compliance with health, safety, and brand standards
- Coordinate with marketing team to drive occupancy and loyalty programs
- Resolve complex guest issues with exceptional service recovery
Qualifications
- 5+ years in luxury hotel management with 3+ years in leadership roles
- Proven track record of exceeding revenue and occupancy targets
- Expertise in PMS systems (Opera/Micros) and revenue management
- Strong financial acumen with experience in budgeting and forecasting
- Exceptional communication and conflict resolution skills
- Valid Oregon hospitality management certification preferred
- Ability to work flexible schedules including nights, weekends, and holidays