Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking enthusiastic Hotel Associates to deliver exceptional guest experiences at our flagship location in New York City. No prior experience is required – we provide comprehensive training and career growth opportunities. Perfect for career changers, recent graduates, or anyone ready to start their hospitality journey. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of Manhattan. Apply today and begin your new career tomorrow!
Responsibilities
- Deliver outstanding guest service through check-in/check-out procedures and concierge assistance
- Manage room inventory and coordinate with housekeeping team for seamless operations
- Handle guest inquiries and resolve issues promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Collaborate with cross-department teams to create memorable guest experiences
- Uphold brand standards and maintain a pristine lobby and common areas
- Participate in ongoing training programs to enhance service skills
Qualifications
- High school diploma or equivalent (GED)
- Positive attitude and strong customer service focus
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn hotel systems
- Reliable transportation to work location
- Flexible availability including weekends and holidays
- No prior experience necessary – we train you!