Job Description
Join our award-winning team in the heart of San Francisco! Luxury Hospitality Group is seeking a passionate Hotel Manager to elevate our guest experiences in the city's most iconic district. Lead a dynamic team, drive operational excellence, and create unforgettable memories for international travelers and business professionals. Enjoy competitive benefits, career growth opportunities, and the vibrant energy of the Bay Area hospitality scene.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Develop and implement staff training programs for exceptional service delivery
- Manage departmental budgets and financial performance metrics
- Coordinate with vendors and contractors for facility maintenance and upgrades
- Resolve guest inquiries and complaints with professionalism
- Analyze market trends to optimize pricing and occupancy rates
- Ensure compliance with health, safety, and accessibility regulations
Qualifications
- 5+ years hotel management experience in luxury properties
- Proven leadership skills with staff development expertise
- Strong financial acumen and budget management experience
- Excellent problem-solving and conflict resolution abilities
- Valid California Food Handler and Alcohol Service certification
- Proficiency in hotel management software (Opera, Cloudbeds)
- Ability to work flexible shifts including nights, weekends, and holidays