Job Description
Join our award-winning luxury hotel in downtown Portland and become part of a dynamic hospitality team! We're seeking experienced professionals for full-time shift-based roles with competitive compensation and growth opportunities. Enjoy Portland's vibrant culture while delivering exceptional guest experiences in a modern, eco-conscious environment. Benefits include health insurance, paid time off, and employee discounts.
Responsibilities
- Manage daily hotel operations during assigned shifts ensuring seamless guest experiences
- Train and supervise front desk, housekeeping, and F&B staff
- Handle guest inquiries, complaints, and special requests with professionalism
- Coordinate check-in/check-out procedures and room assignments
- Monitor inventory, maintenance needs, and safety protocols
- Collaborate with department heads to optimize operational efficiency
- Prepare shift reports and performance metrics for management review
Qualifications
- 3+ years hotel or hospitality management experience required
- Proven shift leadership in high-volume environments
- Strong problem-solving and conflict resolution skills
- Knowledge of PMS systems (Opera/Micros preferred)
- Ability to work flexible schedules including nights/weekends
- Excellent communication and multitasking abilities
- Valid Oregon food handler's card (or ability to obtain)
- Basic financial reporting experience