Job Description
Join our award-winning luxury hotel in Houston's vibrant Galleria district! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in a dynamic environment.
Why Join Us?
• Health/dental/vision insurance
• 401(k) with company match
• Employee discounts on hotel stays
• Paid time off
• Professional development programs
Responsibilities
- Deliver exceptional customer service to hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Upsell hotel services and amenities
- Adhere to safety and sanitation protocols
Qualifications
- Minimum 2 years hotel or hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights/weekends)
- Proficient in property management systems
- High school diploma or equivalent
- Basic computer literacy
- Valid Texas Food Handler's Card (if applicable)
- Ability to stand for extended periods