Job Description
Join our award-winning team at the heart of Dallas! Grand Hospitality Group is seeking passionate Full-Time Hotel Staff to deliver exceptional guest experiences. We offer competitive benefits, career advancement opportunities, and a vibrant work culture. If you thrive in dynamic environments and prioritize guest satisfaction, this is your chance to grow with us!
Responsibilities
- Deliver outstanding customer service during guest check-in/check-out
- Manage reservations and coordinate room assignments efficiently
- Address guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
- Support event coordination and VIP guest services
Qualifications
- Minimum 1 year hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible schedules including weekends
- Proficiency in hotel management software (Opera, etc.)
- Basic knowledge of Dallas tourism attractions
- Valid Texas driver's license (if required for shuttle duties)
- High school diploma or equivalent; hospitality certification a plus