Job Description
We are seeking dedicated and enthusiastic individuals to join our award-winning hospitality team at The Grand Ambassador Hotel in the heart of New York City. As a leader in luxury hospitality, we pride ourselves on delivering exceptional guest experiences. We are currently looking for energetic Full-Time Hotel Staff to contribute to our vibrant work culture and elevate our standards of service.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Comprehensive health and wellness benefits package.
- Opportunities for career advancement within the hospitality industry.
- A dynamic and supportive work environment in a prime Manhattan location.
If you are passionate about service and ready to take the next step in your career, we want to hear from you.
Responsibilities
- Provide exceptional customer service to guests by greeting them warmly and addressing their needs promptly.
- Assist in the daily operations of the front desk, concierge, or housekeeping departments as assigned.
- Maintain a clean, organized, and welcoming environment for all guests and staff.
- Handle inquiries, complaints, and requests with patience and professionalism.
- Collaborate with team members to ensure seamless hotel operations.
- Adhere to all hotel policies, safety regulations, and brand standards.
Qualifications
- High school diploma or equivalent required.
- Previous experience in the hospitality or customer service industry is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Attention to detail and a proactive attitude toward problem-solving.
- Proficiency in basic computer applications and POS systems.