Job Description
Join our award-winning team at Grand Plaza Hotel Boston and launch your hospitality career! We're seeking passionate, energetic individuals to deliver exceptional guest experiences in our vibrant downtown location. No prior experience required – we provide comprehensive training to help you thrive in a fast-paced, customer-focused environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury hotel chain.
Responsibilities
- Provide exceptional customer service to hotel guests in lobby, dining areas, and event spaces
- Assist with check-in/check-out processes and manage guest inquiries
- Maintain clean and organized public areas including lobbies, restrooms, and corridors
- Support housekeeping operations with room preparation and deep cleaning tasks
- Collaborate with cross-departmental teams to ensure seamless guest experiences
- Operate POS systems and process payments accurately
- Adhere to all safety, health, and sanitation protocols
Qualifications
- High school diploma or equivalent required
- No hospitality experience necessary – training provided
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays
- Basic computer literacy and comfort with technology
- Physical stamina to stand/walk for extended periods
- Attention to detail and commitment to cleanliness
- Positive attitude and teamwork-oriented mindset