Job Description
Join our award-winning team at Grand Plaza Hotel Philadelphia! We're seeking enthusiastic individuals to start exciting careers in hospitality – no experience necessary! As a vital part of our operations, you'll deliver exceptional guest experiences while receiving comprehensive training and competitive benefits. Full-time positions include flexible scheduling, advancement opportunities, and a supportive work environment. Perfect for career changers, recent graduates, or anyone ready to grow in the thriving Philadelphia hospitality scene.
Responsibilities
- Provide exceptional guest service at check-in, check-out, and throughout guest stays
- Assist with room preparation and cleanliness standards
- Manage reservations and front desk operations
- Coordinate with housekeeping and maintenance teams
- Resolve guest inquiries and concerns promptly
- Handle cash transactions and billing procedures
- Uphold hotel safety and security protocols
- Participate in cross-functional training programs
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy
- Positive attitude and customer-first mindset
- Ability to stand/walk for extended periods
- Valid work authorization for US employment