Job Description
Join our award-winning hospitality team at Grand Plaza Hotel & Suites in Albuquerque! We're seeking passionate individuals to start their careers in the hotel industry—no prior experience required. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment. Whether you're a recent graduate or looking for a fresh start, this is your gateway to a rewarding hospitality career in New Mexico's vibrant city.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Assist with housekeeping operations and room maintenance
- Manage guest inquiries via phone, email, and in-person
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing transactions
- Uphold cleanliness standards in public areas
- Participate in daily team briefings and training sessions
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy for reservation systems
- Customer service-oriented mindset
- Reliable transportation to work
- Must pass background check and drug screening