Job Description
Join our award-winning team at Grand Plaza Hotel & Resort in vibrant Albuquerque, NM! We're seeking enthusiastic individuals to launch their hospitality careers with no prior experience required. Enjoy competitive pay, comprehensive benefits, and growth opportunities in one of New Mexico's premier destinations. As a full-time team member, you'll contribute to creating memorable guest experiences while building valuable skills in customer service, operations, and teamwork.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and dining areas
- Maintain clean, organized, and welcoming hotel environments
- Assist with guest check-in/check-out procedures and reservation management
- Collaborate with team members to ensure seamless daily operations
- Respond promptly to guest inquiries and resolve concerns
- Adhere to all safety, sanitation, and brand standards
- Participate in ongoing training programs to enhance skills
Qualifications
- No prior hotel experience required - we provide comprehensive training
- Strong communication and interpersonal skills
- Ability to work flexible schedules including evenings/weekends
- Basic computer literacy and comfort with learning new systems
- Attention to detail and commitment to cleanliness
- Positive attitude and willingness to learn
- Ability to stand/walk for extended periods
- Valid work authorization in the United States