Job Description
Join our award-winning luxury hotel in the heart of Manhattan! We're seeking dedicated hospitality professionals to deliver exceptional guest experiences through flexible shift schedules. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of New York's most iconic locations.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out processes efficiently during assigned shifts
- Handle guest inquiries, complaints, and special requests with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain strict adherence to safety and hygiene protocols
- Support inventory management and supply chain coordination
- Participate in seasonal training programs to enhance service quality
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Flexible availability for day/evening/weekend shifts
- Strong communication and problem-solving skills
- Basic computer proficiency with hotel management systems
- Ability to stand/walk for extended periods
- Valid New York State work authorization
- Fluency in English; bilingual Spanish preferred