Job Description
Welcome to Grandview Inn & Suites, a premier hospitality destination in the heart of Tucson, Georgia. We are currently seeking a dedicated and professional Front Desk Agent to join our full-time team. As the first point of contact for our guests, you will set the tone for their entire stay, ensuring a seamless, welcoming, and memorable experience.
In this role, you will manage guest check-ins and check-outs, handle reservations, and provide exceptional customer service. If you are passionate about hospitality and looking for a stable, full-time opportunity in a beautiful part of Georgia, we want to meet you.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Manage check-in and check-out processes efficiently using hotel PMS software.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Process payments and reconcile daily financial transactions.
- Ensure the front desk area is clean, organized, and welcoming at all times.
- Assist with housekeeping coordination and maintenance requests.
Qualifications
- High school diploma or equivalent required; hospitality degree is a plus.
- Previous experience as a Front Desk Agent or in a similar role.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and reservation software.
- Ability to work flexible shifts, including weekends and holidays.