Job Description
Welcome to The Gastonian Hotel & Spa, a historic gem nestled in the heart of Savannah, Georgia. We are seeking a visionary and dynamic General Manager to lead our dedicated team and elevate the guest experience to new heights of luxury. If you are a seasoned hospitality professional with a passion for creating unforgettable memories, we want to hear from you.
As the General Manager, you will be the face of our property, responsible for overseeing all aspects of hotel operations while maintaining the elegance and charm that defines our brand. You will drive revenue growth, ensure impeccable service standards, and foster a culture of excellence within our team.
Why Join Us?
- Work in a beautifully restored historic property with modern amenities.
- Competitive salary and performance-based bonus structure.
- Comprehensive benefits package including health, dental, and vision insurance.
- Opportunity for professional development and leadership growth.
Responsibilities
- Direct and oversee all daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Manage financial performance by creating and monitoring budgets, forecasting revenue, and controlling expenses.
- Recruit, train, and mentor a high-performing staff, fostering a positive and inclusive work environment.
- Ensure the highest level of guest satisfaction by resolving issues promptly and anticipating needs.
- Implement marketing strategies to enhance brand visibility and drive occupancy rates.
- Ensure full compliance with health, safety, and local regulations.
- Build and maintain strong relationships with vendors and community stakeholders.
Qualifications
- Minimum of 5 years of progressive leadership experience in the hospitality industry, preferably in a luxury setting.
- Proven track record of managing multi-million dollar budgets and achieving financial targets.
- Strong knowledge of hotel management software (e.g., Opera, Smith Travel Research) and industry trends.
- Bachelor’s degree in Hospitality Management or a related field is highly preferred.
- Exceptional communication, negotiation, and problem-solving skills.
- A passion for delivering world-class guest service and attention to detail.