Job Description
Join our dynamic hospitality team as a Night Front Desk Agent at the prestigious Grand Plaza Hotel! We're seeking energetic, customer-focused individuals to provide exceptional service during overnight hours. No prior experience is required – we'll provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our renowned hotel chain.
What We Offer:
- Comprehensive paid training
- Health benefits after 90 days
- Employee discounts on hotel stays
- Advancement opportunities
- Supportive team environment
Responsibilities
- Check in/out guests efficiently with our hotel management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Monitor security systems and respond to emergency situations
- Prepare daily reports and maintain guest records
- Upsell hotel amenities and services
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to work independently during overnight shifts
- Strong problem-solving abilities
- Professional appearance and demeanor
- Flexibility to work weekends and holidays
- No experience required – training provided