Job Description
Are you a people person looking for a rewarding career in the hospitality industry? Grand Plaza Hotel & Suites in Jacksonville, TX, is currently hiring energetic and reliable individuals for our Front Desk team. We are committed to providing top-tier service and are looking for team members who are eager to learn and grow with us.
We offer a competitive salary, flexible scheduling, and a supportive work environment. No prior experience is necessary for this role, as we provide comprehensive on-the-job training. If you are ready to start a full-time career in a modern hotel setting, we want to meet you!
Responsibilities
- Greet guests warmly upon arrival and departure to ensure a welcoming experience.
- Check guests in and out efficiently using our property management system.
- Answer incoming calls and respond to guest inquiries via email or in person promptly.
- Process payments accurately and handle cash and credit transactions.
- Assist guests with local directions, dining recommendations, and hotel amenities.
- Monitor the front desk area and assist with maintaining a clean and organized lobby.
- Handle basic maintenance requests and coordinate with housekeeping as needed.
Qualifications
- No prior hospitality experience required; we train all candidates.
- High school diploma or equivalent (GED) is preferred but not mandatory.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Basic computer literacy and typing skills.
- Professional appearance and a friendly, customer-focused attitude.