Job Description
Launch your hospitality career with Luxury Hospitality Group! We're seeking energetic Guest Services Associates to deliver unforgettable experiences at our premier Austin hotel. No prior experience required – we provide comprehensive training and career growth opportunities. Join our award-winning team and become the first smile our guests see!
Why Join Us?
- Competitive hourly wages + performance bonuses
- Free employee meals and hotel discounts
- Health benefits and retirement plans
- Paid time off and advancement opportunities
Responsibilities
- Check guests in/out with efficiency and warmth
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Customer service mindset and strong communication
- Basic computer proficiency
- Ability to work flexible shifts (weekends/holidays)
- Positive attitude and problem-solving skills
- Attention to detail and multitasking ability
- Texas hospitality certification a plus