Job Description
Join our award-winning luxury hotel in the heart of San Francisco as a Guest Services Representative! No experience needed – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and a vibrant downtown location. Perfect for career changers, recent graduates, and passionate individuals seeking growth in the hotel industry. Apply today to become part of our exceptional team!
Responsibilities
- Deliver exceptional guest experiences through warm check-in/check-out processes
- Manage reservations and room assignments efficiently
- Respond to guest inquiries via phone, email, and in-person
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate billing records
- Assist with valet services and luggage handling
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work flexible shifts (evenings/weekends)
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Must be authorized to work in the US