Job Description
Launch your hospitality career at Desert Peaks Hotel & Resort, Albuquerque's premier destination for exceptional guest experiences! We're seeking passionate individuals to join our award-winning team as Hospitality Associates. No experience required – we provide comprehensive training to help you thrive in a dynamic, guest-centric environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of properties.
Why Join Us?
- Industry-leading training programs
- Employee discounts on accommodations and dining
- Health benefits and retirement plans
- Recognition programs for outstanding performance
- Supportive team culture focused on growth
Responsibilities
- Deliver exceptional customer service across all guest touchpoints
- Assist with check-in/check-out procedures using hotel management systems
- Manage guest inquiries and resolve service issues promptly
- Maintain pristine cleanliness in public areas and guest rooms
- Collaborate with housekeeping, maintenance, and food service teams
- Operate point-of-sale systems for retail transactions
- Adhere to all safety and brand standards
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not mandatory
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and POS system aptitude
- Valid driver's license (for transportation needs)
- Ability to stand/walk for extended periods
- Positive attitude with problem-solving mindset