Job Description
Join our award-winning team at the Grand River Hotel in Austin! We're seeking passionate individuals to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and growth opportunities within our expanding luxury hotel chain. Work in a vibrant downtown location with stunning views and a supportive team environment.
Responsibilities
- Deliver outstanding guest service through personalized interactions
- Manage check-in/check-out procedures efficiently
- Maintain pristine room standards and common areas
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Participate in daily briefings and training sessions
Qualifications
- No experience required – we train all team members
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy for reservation systems
- Customer-focused attitude with problem-solving mindset
- Physical stamina for standing/walking during shifts
- Valid Texas ID or work authorization required