Job Description
Launch your hospitality career with Grand Washington Hotel! We're seeking enthusiastic individuals for our entry-level Hospitality Associate positions. No prior experience required – we provide comprehensive training to set you up for success. Join our award-winning team in the heart of Washington, PA, and deliver exceptional guest experiences while enjoying competitive pay and growth opportunities.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservations and room status via hotel software
- Address guest inquiries with prompt, friendly solutions
- Assist with luggage handling and facility orientation
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Uphold brand standards in cleanliness and safety protocols
Qualifications
- No experience required – training provided
- High school diploma or equivalent preferred
- Outstanding communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and comfort with technology
- Positive attitude and passion for customer service