Job Description
Join our award-winning team at Austin Grand Hotel and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in the heart of downtown Austin. Enjoy competitive pay, comprehensive training, and flexible shift options while working in a dynamic environment where every day brings new opportunities to shine.
What We Offer:
- Competitive starting wage with performance-based raises
- Comprehensive paid training program
- Flexible day, evening, and weekend shifts available
- Health benefits and retirement plans (after 90 days)
- Complimentary hotel stays and dining discounts
- Career advancement opportunities
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage room reservations and inventory systems
- Assist guests with inquiries, requests, and local recommendations
- Perform daily cleaning and maintenance of public areas
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and process payments accurately
- Resolve guest concerns promptly and professionally
Qualifications
- No prior hotel experience required
- High school diploma or equivalent preferred
- Strong communication and customer service skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Physical ability to stand/walk for extended periods
- Team player with positive attitude
- Must pass background check and drug screening