Job Description
Join our award-winning team at Sunrise Hospitality Group as a Hospitality Associate! We're seeking enthusiastic individuals with a passion for exceptional guest service. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of premium hotels in El Paso. Work in a dynamic environment where your smile and dedication make a difference every day!
Responsibilities
- Deliver warm, professional front desk service including check-ins/check-outs and guest inquiries
- Maintain immaculate guest rooms and common areas following sanitation protocols
- Operate reservation systems and manage room availability efficiently
- Collaborate with housekeeping, maintenance, and dining teams for seamless operations
- Resolve guest concerns promptly with solution-oriented approaches
- Process payments and manage billing transactions accurately
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible hours including nights, weekends, and holidays
- Basic computer literacy and willingness to learn property management systems
- Valid Texas driver's license (for occasional errands)
- Positive attitude with commitment to teamwork
- No prior experience required – training provided!