Job Description
Launch your hospitality career with zero experience required! Grand Hospitality Group is seeking enthusiastic Hotel Associates to join our dynamic team in Houston. We provide comprehensive paid training, flexible scheduling, and growth opportunities within our luxury hotel chain. No prior experience needed – just your passion for customer service and a positive attitude! Enjoy competitive pay, health benefits, and hotel discounts. Join us in creating unforgettable guest experiences.
Responsibilities
- Deliver exceptional guest service at check-in/check-out
- Assist with room reservations and inquiries
- Manage billing and payment processing
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems
- Resolve guest issues promptly and professionally
- Maintain clean and organized lobby areas
- Support special events and VIP guests
Qualifications
- No prior experience necessary
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible shifts
- Positive and approachable demeanor
- Attention to detail
- Team player mentality