Job Description
Join our award-winning team at Grand Hospitality Group as a Hospitality Associate! No prior experience is needed – we provide comprehensive training to launch your career in the thriving Florida hospitality industry. Enjoy flexible shift schedules while delivering exceptional guest experiences in our vibrant Orlando resort. If you're passionate about service, teamwork, and creating memorable stays, this is your perfect entry point into hospitality!
Responsibilities
- Provide exceptional guest service at front desk, valet, and concierge stations
- Manage check-in/check-out processes with efficiency and accuracy
- Handle guest inquiries and resolve issues promptly
- Operate reservation systems and maintain guest records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with event setup and guest amenities
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts (mornings, evenings, weekends)
- Basic computer literacy
- Professional appearance and positive attitude
- Team player with problem-solving mindset
- Must pass background check and drug screening