Job Description
Join our award-winning team at Grand Oklahoma Hotel, where we're revolutionizing hospitality with weekly pay opportunities! We're seeking passionate Hospitality Associates to deliver exceptional guest experiences in the heart of Oklahoma City. Enjoy competitive wages, flexible scheduling, and immediate payment processing every Friday. No experience? No problem! We provide comprehensive training and career advancement pathways. Discover why we're Oklahoma's top employer for work-life balance and professional growth.
Responsibilities
- Deliver personalized guest services including check-in/check-out, concierge support, and local recommendations
- Maintain pristine guest rooms and public areas with attention to detail standards
- Process reservations and manage billing inquiries using PMS systems
- Collaborate with housekeeping, maintenance, and food service teams
- Resolve guest concerns promptly with solution-oriented approaches
- Adhere to safety protocols and emergency procedures
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system familiarity
- Physical stamina for standing/walking 8+ hours
- Positive attitude with customer-first mindset
- Valid Oklahoma driver's license preferred
- Previous hospitality experience a plus but not required