Job Description
Join our dynamic team at Grand Phoenix Hotel & Resort as a Front Desk Agent! Perfect for teens seeking their first job in hospitality, this role offers flexible scheduling, valuable customer service experience, and a fun work environment. We provide paid training and opportunities for advancement within our luxury resort. Build your resume while making guests' stays unforgettable in the heart of downtown Phoenix!
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle guest inquiries and resolve concerns with exceptional service
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Uphold high standards of cleanliness and professionalism at the front desk
Qualifications
- Must be 16+ years old to apply
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Reliable transportation and punctuality
- Positive attitude and teamwork mindset
- Ability to stand for extended periods
- No prior experience required – we provide comprehensive training!