Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent and kickstart your career in luxury hospitality! We're seeking passionate individuals with no prior experience who thrive in customer-facing roles. Enjoy comprehensive training, flexible scheduling, and a supportive environment where your growth is our priority. Located in the heart of Jacksonville's vibrant downtown, our hotel offers unparalleled opportunities for advancement within our expanding network.
What We Offer:
- Competitive hourly wage plus performance bonuses
- Free employee meals and uniform allowance
- Health benefits and retirement plans
- Complimentary hotel stays nationwide
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Respond to guest inquiries with professionalism and warmth
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (training provided)
- Uphold brand standards for cleanliness and safety
Qualifications
- No experience required - we train all new hires!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to work weekends, evenings, and holidays
- Positive attitude and problem-solving mindset
- Valid Florida driver's license (for errands)
- Fluent English (Spanish a plus)