Job Description
Join the heart of NYC's hospitality scene at our luxury boutique hotel in Midtown Manhattan. We're seeking passionate hospitality professionals to deliver exceptional guest experiences in one of the world's most dynamic cities. Our team-centric culture offers growth opportunities, competitive benefits, and the chance to work in an iconic setting.
Why Join Us?
- Comprehensive health benefits package
- Employee discounts on hotel stays and dining
- Professional development programs
- Prime location near Grand Central Terminal
Responsibilities
- Deliver outstanding guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Resolve guest inquiries and concerns promptly
- Maintain immaculate facility standards
- Collaborate with cross-functional teams
- Uphold brand service excellence protocols
- Participate in daily operations briefings
Qualifications
- Minimum 2 years hospitality experience preferred
- Excellent communication and problem-solving skills
- Flexible schedule availability (nights/weekends)
- Valid NYC Food Handler's Certificate
- Ability to lift 25 lbs regularly
- Proficiency in property management systems
- Positive attitude and team player mentality
- Basic computer literacy