Job Description
Join our award-winning team at Grand River Inn and transform your passion for hospitality into a rewarding career! We're seeking dynamic individuals to deliver exceptional guest experiences in Louisville's premier hotel destination. Enjoy weekly pay, competitive benefits, and a supportive work environment. Perfect for those seeking stability in the hospitality industry with opportunities for growth and advancement.
Responsibilities
- Provide outstanding guest service across front desk, housekeeping, and concierge functions
- Manage check-in/check-out processes efficiently using hotel management systems
- Coordinate with housekeeping team to ensure room readiness and cleanliness standards
- Handle guest inquiries, requests, and resolve issues promptly
- Assist with event setup and banquet operations as needed
- Maintain accurate records of guest preferences and special requests
- Collaborate with security team to ensure guest safety and property security
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and familiarity with reservation systems
- Valid driver's license and reliable transportation
- Ability to lift 25 lbs and stand for extended periods
- Problem-solving mindset with attention to detail
- Positive attitude and commitment to teamwork