Job Description
Join our award-winning team at Coastal Luxury Resorts and become part of Virginia Beach's premier hospitality experience! We're seeking passionate individuals to deliver exceptional guest experiences during our busiest weekend operations. Enjoy competitive pay, flexible scheduling, and a dynamic work environment with opportunities for advancement. Perfect for students, night owls, or those seeking weekend-only work in a beachfront paradise.
Responsibilities
- Deliver outstanding customer service to hotel guests across all touchpoints
- Manage check-in/check-out procedures efficiently using hotel systems
- Respond promptly to guest inquiries and resolve service issues
- Coordinate with housekeeping, maintenance, and F&B departments
- Handle cash transactions and process payments accurately
- Maintain a clean, organized lobby and common areas
- Assist with event setup and guest transportation coordination
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and flexible hours (Fri-Sun)
- Basic computer proficiency and POS system knowledge
- Valid driver's license (for valet/concierge roles)
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and problem-solving mindset
- Must be 18+ years old