Job Description
Join our award-winning Jacksonville hotel team and enjoy the stability of weekly pay while building a career in hospitality! We're seeking passionate individuals to deliver exceptional guest experiences in a vibrant, supportive environment. With competitive wages, flexible scheduling, and comprehensive benefits, Grand Hospitality Group is your gateway to growth in Florida's thriving tourism industry. Apply today and transform your passion for service into a rewarding career path!
Responsibilities
- Deliver exceptional customer service to hotel guests across all touchpoints
- Manage check-in/check-out processes efficiently using hotel systems
- Maintain pristine cleanliness of guest rooms and public areas
- Resolve guest inquiries and concerns promptly with solutions-oriented approach
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to safety protocols and brand standards consistently
- Assist with event setup and special guest requests
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and point-of-sale system knowledge
- Valid Florida driver's license (if required for position)
- High school diploma or equivalent required
- Ability to lift 25 pounds and stand for extended periods
- Positive attitude and problem-solving mindset