Job Description
Launch your hospitality career at Grand Plaza Hotel! We're seeking enthusiastic individuals with no prior experience to join our team as Hospitality Trainees. Enjoy comprehensive on-the-job training, competitive pay, and growth opportunities in one of Charlotte's premier hotels. Perfect for recent graduates or career changers looking to enter the thriving hospitality industry.
Responsibilities
- Provide exceptional guest service at the front desk including check-in/check-out processes
- Answer phone inquiries and manage reservations efficiently
- Assist with basic housekeeping coordination and public area maintenance
- Process payments and handle guest billing inquiries
- Collaborate with team members to ensure seamless hotel operations
- Learn and implement hotel safety and emergency procedures
Qualifications
- No prior experience required - we train all new hires!
- High school diploma or equivalent (GED)
- Positive attitude and strong customer service mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Basic computer literacy and willingness to learn new systems
- Must be available to work weekends, evenings, and holidays
- Valid work authorization in the United States