Job Description
Join our award-winning hospitality team in the heart of Washington DC! The Grand Capital Hotel is seeking enthusiastic Hotel Associates to deliver exceptional guest experiences. No prior experience is required—we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of DC's premier destinations.
Responsibilities
- Deliver warm, personalized guest service at all touchpoints
- Manage check-in/check-out processes efficiently
- Assist with guest inquiries and resolve issues promptly
- Maintain pristine public areas and guest rooms
- Collaborate with cross-departmental teams for seamless operations
- Upsell hotel amenities and services
- Follow safety and cleanliness protocols rigorously
Qualifications
- No experience required – we train you!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to stand/walk for extended periods
- Strong attention to detail
- Positive attitude and service mindset
- Basic computer proficiency
- Flexible availability including weekends/holidays