Job Description
Join our vibrant team at Grand Hospitality Group in Austin, Texas! We're seeking enthusiastic Hotel Front Desk Agents to create exceptional guest experiences. No prior experience is required – we provide comprehensive training to kickstart your hospitality career. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement in a dynamic environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts (nights, weekends, holidays)
- Attention to detail and problem-solving abilities
- Positive attitude and team player mentality