Job Description
Join our award-winning downtown Seattle hotel and be part of a dynamic hospitality team! We're seeking enthusiastic Front Desk Agents with flexible availability to deliver exceptional guest experiences. Enjoy weekly pay, competitive hourly rates, and opportunities for growth in one of America's most vibrant cities. Perfect for students, career changers, or those seeking flexible shift work.
Responsibilities
- Check guests in/out efficiently using our property management system
- Handle reservation inquiries and modify bookings
- Process payments and manage financial transactions
- Resolve guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance departments
- Maintain accurate guest records and security protocols
- Upsell hotel amenities and local attractions
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Ability to stand for extended periods
- Positive attitude and teamwork mindset