Job Description
Join the dynamic team at Grandview Hotels as a Front Desk Agent! No experience required – we provide comprehensive training for motivated individuals passionate about hospitality. Be the first point of contact for our guests, ensuring exceptional service and memorable stays in Sacramento's vibrant downtown. Enjoy competitive pay, flexible scheduling, and career growth opportunities in a supportive environment.
Responsibilities
- Check in/out guests efficiently with warm, professional demeanor
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with luggage and guest transportation needs
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license (preferred for airport runs)