Job Description
Join Boston's premier hospitality team as an entry-level Hotel Front Desk Agent! No experience required – we provide comprehensive training to launch your career in luxury guest services. Work in the heart of downtown Boston with opportunities for advancement across our portfolio of properties including Georgia locations. Enjoy competitive pay, benefits, and a vibrant work environment where your smile makes a difference. Perfect for career changers, recent graduates, and hospitality newcomers!
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments using hotel software
- Respond to guest inquiries with exceptional problem-solving
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and guest transportation needs
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Flexibility to work weekends, nights, and holidays
- Positive attitude and team-player mentality
- Customer service mindset with attention to detail