Job Description
Join Grand Hospitality Group's dynamic team in Dallas, TX! We're seeking passionate Hotel Front Desk Agents to deliver exceptional guest experiences with our revolutionary daily pay option. Earn your wages daily while working in a luxury environment with competitive benefits and career advancement opportunities.
At Grand Hospitality, we value your time and talent. Our daily pay program lets you access your earnings immediately after each shift—no more waiting for biweekly checks. Enjoy flexible scheduling, comprehensive training, and a supportive team culture focused on excellence.
Responsibilities
- Check guests in/out efficiently using property management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and special promotions
- Maintain accurate guest records and reservation data
- Ensure lobby area remains immaculate and welcoming
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with Opera or similar property management systems
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Valid Texas driver's license (if required for errands)
- Flexible availability for peak seasons/events