Job Description
We are seeking a dedicated and charismatic Hotel Front Desk Agent to join our team at The Louisville Grand Hotel. If you are looking for hotel jobs in Louisville KY with daily pay, you have found the right place. We understand the importance of financial flexibility, which is why we offer a daily pay option for our hardworking staff.
As the face of our hotel, you will ensure every guest has a memorable stay. We pride ourselves on exceptional service and a supportive work environment. Join us to kickstart your hospitality career with competitive pay, comprehensive benefits, and the unique opportunity to get paid daily.
Responsibilities
- Greet guests warmly and professionally upon arrival, checking them in and out efficiently using our property management system.
- Handle guest inquiries, complaints, and special requests with empathy and problem-solving skills.
- Process payments accurately and maintain precise financial records and daily logs.
- Monitor the lobby and common areas to ensure a welcoming and secure environment.
- Answer incoming calls and emails promptly, providing information about local attractions, dining, and hotel amenities.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and high standards of cleanliness.
Qualifications
- High school diploma or GED required; hospitality degree or certificate is a plus.
- Previous experience in customer service or hospitality is preferred.
- Strong communication and interpersonal skills with a focus on guest satisfaction.
- Ability to work flexible shifts, including weekends, holidays, and evenings.
- Proficiency in Microsoft Office and hotel management software is a plus.
- Must be able to stand for extended periods and lift moderate weights when assisting with luggage.