Job Description
Are you looking for a hospitality role that puts your paycheck in your pocket faster? Columbus Hospitality Solutions is seeking a friendly and professional Front Desk Agent to join our dynamic team. We are proud to offer daily pay options, allowing you to access your earnings on the same day you work.
In this role, you will be the face of our hotel, ensuring our guests have a memorable stay from the moment they arrive. We value our employees and offer a supportive work environment, flexible scheduling, and opportunities for advancement. If you have excellent communication skills and a passion for customer service, we want to meet you.
Why Join Us?
- Get paid daily with our instant pay feature.
- Competitive hourly rate of $15.00 - $20.00.
- Flexible scheduling to work around your life.
- Health, dental, and vision insurance available.
- Employee discounts on dining and local attractions.
Responsibilities
- Check guests in and out efficiently using the hotel management software (e.g., Opera, Cloudbeds).
- Answer incoming phone calls and respond to email inquiries in a professional and timely manner.
- Process payments, including cash, credit cards, and checks, ensuring accuracy.
- Resolve guest complaints or issues immediately to ensure a high level of guest satisfaction.
- Maintain the cleanliness and organization of the front desk area, lobby, and public spaces.
- Assist with concierge requests, including local area recommendations and transportation arrangements.
- Assist with special events and check-in/check-out rushes during peak seasons.
Qualifications
- High school diploma or GED is preferred.
- Previous front desk or hospitality experience is a plus, but we are happy to train motivated candidates.
- Strong interpersonal and verbal communication skills.
- Ability to stand and walk for extended periods of time.
- Basic computer proficiency and comfort with point-of-sale systems.
- Must be friendly, approachable, and possess a positive attitude.
- Reliable and punctual with a strong work ethic.