Job Description
Join our award-winning hotel team in Jacksonville, FL where your work ethic is rewarded daily! We're seeking passionate hospitality professionals to deliver exceptional guest experiences while enjoying the flexibility of same-day pay. As a key member of our vibrant downtown property, you'll gain valuable industry experience with full benefits, career advancement opportunities, and a supportive work culture that prioritizes your growth.
Responsibilities
- Seamlessly manage guest check-ins/check-outs using property management systems
- Resolve guest inquiries with empathy and efficiency, exceeding service standards
- Coordinate housekeeping and maintenance requests for optimal guest satisfaction
- Process payments accurately and maintain secure cash handling procedures
- Proactively upsell hotel amenities and local attractions to enhance revenue
- Maintain meticulous front desk organization and cleanliness standards
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management systems (e.g., Opera, PropertyWare)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including nights, weekends, and holidays
- Basic cash handling and financial reconciliation experience
- Valid Florida driver's license with clean record