Job Description
Join the vibrant hospitality scene in San Jose! Grand Plaza Hotel is seeking enthusiastic entry-level candidates to deliver exceptional guest experiences at our downtown location. No prior experience required—we provide comprehensive training for motivated individuals ready to launch their hospitality careers. Enjoy competitive pay, flexible scheduling, and growth opportunities within our award-winning hotel chain.
What We Offer:
- Free employee meals and parking
- 401(k) with company match
- Health benefits (medical/dental/vision)
- Employee room discounts nationwide
- Career advancement programs
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and handle billing inquiries
- Resolve guest concerns with empathy and professionalism
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and security protocols
- Process payments and manage cash drawer operations
- Provide local area recommendations to enhance guest stays
Qualifications
- High school diploma or equivalent (GED)
- Basic computer proficiency with MS Office Suite
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- Valid California driver's license (preferred)
- Positive attitude with service-oriented mindset
- Ability to multitask in fast-paced environments