Job Description
Are you looking to kickstart a career in the dynamic hospitality industry? San Jose Grand Hotel & Spa is now hiring for Full-Time Hotel Positions in the heart of San Jose, California. We are an equal opportunity employer and do not require prior experience—we are looking for passionate individuals ready to learn and grow with us.
Join our award-winning team where you will provide exceptional service to our diverse clientele. We offer competitive wages, comprehensive training, and a supportive work environment that values every team member's contribution.
Responsibilities
- Check guests in and out efficiently, ensuring a seamless arrival and departure experience.
- Handle guest inquiries, complaints, and special requests with professionalism and empathy.
- Answer and direct phone calls and emails promptly.
- Maintain a clean, organized, and welcoming lobby and reception area.
- Process payments and handle cash transactions accurately.
- Coordinate with housekeeping and maintenance staff to address guest needs.
- Assist in managing the hotel's inventory and supply orders as needed.
Qualifications
- No prior hotel experience is required; we provide full training.
- High school diploma or GED equivalent.
- Strong verbal and written communication skills.
- Ability to work flexible shifts, including weekends, holidays, and evenings.
- Basic computer proficiency and ability to learn new software quickly.
- Professional appearance and a positive, customer-focused attitude.
- Ability to stand for extended periods and lift light objects.