Job Description
Join our award-winning team at Sunrise Hospitality Group! We're seeking dynamic Hotel Front Desk Agents to deliver exceptional guest experiences at our premier El Paso location. This is your opportunity to launch a rewarding hospitality career with competitive pay, comprehensive benefits, and immediate start date. Enjoy our modern facilities, supportive team environment, and career advancement opportunities. Perfect for detail-oriented individuals passionate about creating memorable stays.
Responsibilities
- Check-in/check-out guests with efficiency and professionalism
- Manage reservations and room assignments via hotel software
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with hotel management systems
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and math skills
- Positive attitude and guest-first mindset