Job Description
Join our award-winning team at Grand Miami Hotels in Philadelphia and launch your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences at our premium property. No prior experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, benefits, and a vibrant work environment in the heart of Pennsylvania.
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and handle guest inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Uphold brand standards and cleanliness protocols
- Support daily operations as assigned by management
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Team player with attention to detail
- Must be authorized to work in the US