Job Description
Join our award-winning Memphis hospitality team! Grand Hotels Memphis is seeking enthusiastic Hotel Front Desk Agents to create memorable guest experiences. No prior hotel experience required – we provide comprehensive training for motivated individuals ready to start their hospitality career. Enjoy competitive pay, flexible scheduling, and growth opportunities within our luxury downtown Memphis property.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments
- Respond to guest inquiries with exceptional service
- Process payments and handle cash transactions
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Maintain accurate guest records and reports
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Professional appearance and demeanor
- Ability to work weekends and holidays
- No experience required – training provided
- Positive attitude and team player mindset